What we see in our treatment programs
When people receive the right help, more usually changes than just the number of symptoms.
Recovery-oriented treatment during an ongoing case
When symptoms persist following a concussion or whiplash, recovery often takes longer than anyone anticipated. We provide targeted treatment for these conditions and keep all involved parties updated on the progress.
When a case stalls
This page is for legal representatives, occupational experts, and claims adjusters dealing with someone experiencing persistent symptoms after a concussion or whiplash. These symptoms are often not visible on a scan.
That doesn't make them any less real, but it does complicate the process. There is debate, there is waiting, and in the meantime, recovery fails to get underway.
The question is usually the same: what can this person handle, and what is needed to move forward? What helps is treatment that starts from what someone can currently manage and builds on that step by step. Instead of waiting for clarity on the case, we start where possible.
What the treatment involves
Treatment is provided via video or by appointment at our clinic in Amsterdam. A referral is not required. The waiting time is two to three weeks.
Mapping out what someone can currently handle
Building up your capacity step by step
Neck pain, headaches, dizziness, and sensory sensitivity
Explanation of symptoms and how to manage them
Structuring your daily routine and energy management
A plan for returning to work or study
Measuring progress with questionnaires
How a process begins
In many cases, treatment during the process is covered by the liable party or their insurer as part of recovery-oriented services.
1
Initial contact
The injured party registers themselves, or one of the involved parties gets in touch to discuss whether this is a good fit.
2
Free introductory consultation
In both cases, it starts with a free fifteen-minute consultation.
3
Agreements on reimbursement
The injured party, the legal representative, and the insurer agree on the reimbursement. If there is no reimbursement through the case, our standard rates apply. These can be found on the Costs and reimbursement page.
4
The process begins
After the orientation meeting and the agreements regarding reimbursement, we schedule the intake and the treatment begins.
We do not work for anyone's position
We provide treatment. We do not make statements about liability, causal links, or the amount of damages.
That is not our profession, nor is it our role. This also means that it makes no difference to our treatment who approaches us or who pays the bill. The injured party is our patient.
The treatment relationship and professional confidentiality apply in full, regardless of who initiates the process.
Anna Løfqvist, co-founder
Reporting that is actually useful
At the end of the process, we provide a final report. This describes the course of the treatment, the development of work capacity, and what that means for daily functioning and work.
Written in language that is accessible outside of the healthcare sector. The injured party reviews the report before it is shared and can have factual inaccuracies corrected.
After that, it is sent to the involved parties. There are currently no additional costs for the reporting. We can provide a brief status update in the interim if the process requires it. The injured party also reviews this.
Anna Løfqvist, co-founder
What we do not do
We do not perform medical assessments or occupational health investigations. We do not make statements regarding the degree of disability.
We do not act as a medical advisor for any of the parties. We provide treatment and a description of how that treatment has progressed.
Anna Løfqvist, co-founder
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Discussing
a file?
Are you unsure whether treatment makes sense in your situation? Call or email us, and we’ll be happy to think it through with you. We’ll briefly discuss what’s going on and whether our treatment is a good fit. There is no cost and no obligation.
91.4%
Working at at least half of their previous capacity again
98%
Function better in daily life after the program
97%
Experience a better quality of life after the program
73
Net Promoter Score among patients
*The results achieved are based on our international treatment programs.
How we measure this
During the intake and throughout the course of treatment, patients complete questionnaires about their symptoms, their functioning, and their quality of life.
We use these results during treatment to see if what we are doing is working. They also contribute to the figures shown above.
We don't measure for the sake of advertising. We measure because treatment without measurement is just guesswork, and because a pattern of ups and downs is easily mistaken for progress.
Patient testimonials
Read about how others have experienced their recovery at Hemi.
“It was a huge help that I could get an appointment within the same week and didn't need a referral. My experience at Hemi was absolutely fantastic, and the conversation with the specialist felt both personal and professional.”
Julie, 27 years old
“I was in good hands with specialists who truly understood my situation. Thanks to the digital solution, help was always within reach.”
Mette, 40 years old
“Online treatment worked surprisingly well. It was ideal to be able to stay at home, avoiding both waiting times and travel. Especially on days when my head feels heavy.”
Tina, 44 years old
"Today I feel 90% like myself again, and I can both work and be a father. I wish I had found Hemi sooner."
Chris, 46 years old
Less pain. More good days.
Schedule a free consultation and take the first step toward fewer symptoms.
Contact us
Do you have questions about Hemi, or would you like to know more about partnership opportunities? Please feel free to get in touch.
We would love to have a no-obligation conversation about your needs and tell you more about how we work.
Off
Amy Aanen
Head of Business Development NL